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We're here to help!

Canada Post has partnered with the Lowe-Martin Group to bring your Picture Postage products to life.

If you have questions, or want information on the status of your order, please contact the Customer Service team by email at or phone (toll-free): 1-877-741-2879.

Registered users can also log in to view their order status online, 24 hours a day.

When contacting us about an order, please be have your order number ready.

Customer Service Hours of Operation

Monday - Friday: 8:30 a.m. to 5:00 p.m. ET
Saturday and Sunday: Closed

Frequently Asked Questions

Don’t find what you’re looking for? Visit our Help section.